Delivery
We use Canada Post Expedited for all our rentals and sale items with a fee of $15. This fee includes the delivery to you and the return back to us (for rentals only, with a provided pre-paid label). Estimated delivery time is 1-4 business days - depending on your location & the time you submitted your order.
We recommend you select your delivery date 2 days before your event to ensure your order arrives on the requested date.
If you place an order on a weekend or public holiday, your order will be processed on the next business day.
Return
Returning your rental item is very simple and it's free!
1 Place your rental back into the box it was shipped in.
2 Take the prepaid shipping label (found inside the box) and adhere it over top of the old shipping label outside of the box.
3 Drop off at your local Canada Post Office
*If your rental period ends on a Sunday or a public holiday, drop off at your nearest Canada Post Office the following day.
We take care of dry-cleaning so you don't have to worry about it.
Late returns
In the unlikely event that you returned your rental item back late, you will incur late fees. (See our FAQS page for more details)
